How to Cancel a Walmart Pickup Order (Step-By-Step Screenshots)

Are you looking for how to cancel a Walmart pickup order canceling but unsure about the process? Look no further; Walmart, a multinational retail giant, has revolutionized the shopping experience by offering convenient pickup services for online orders. However, circumstances may arise where you need to cancel your pickup order. Whether you placed the order through the Walmart website or their mobile app, we’ve got you covered with a step-by-step guide on how to cancel a Walmart pickup order hassle-free. In this comprehensive walkthrough, we will take you through each stage of the cancellation process. From signing in to your Walmart account to locating the specific order within the purchase history, we will provide clear instructions on how to initiate the cancellation. So, let’s embark on this journey into the world of Walmart pickup orders and discover how to navigate the cancellation process effortlessly.

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Things to Know About Walmart and Its Services

Walmart is a multinational retail corporation operating a chain of hypermarkets, discount department stores, and grocery outlets.

Known for its budget-friendly pricing, Walmart offers various discount options to customers through rollback prices, clearance sales, special promotions, and a rewards program with its credit card.

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Walmart offers various products, including groceries, clothing, electronics, home goods, furniture, toys, beauty products, pharmaceuticals, and automotive items. They also provide services like photo printing and financial services.

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Walmart’s online shopping platform allows customers to purchase items digitally, with options for home delivery or in-store pickup.

The pickup service is convenient and free, allowing customers to collect their orders from their local store. For shipping, Walmart offers standard and expedited options, often with free shipping for orders above a certain amount.

Does Walmart allow the cancellation of pickup orders?

Note: Absolutely yes, canceling a Walmart pickup order is quite straightforward. You can achieve this either via the Walmart website or their dedicated app. Most often, your order cancellation should go through without any hitches. However, on occasion, certain circumstances may prevent cancellation.


You should reach out to Walmart customer care for any inquiries, complaints, or assistance with their products or services.

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This includes order issues, product returns, or technical difficulties with their website or app. They’re there to help ensure your Walmart experience is satisfactory. You can get the Walmart app by going to the footer of Walmart.com.

The Walmart app allows you to shop from their extensive product range, manage and track your orders, use the pickup and delivery services, refill prescriptions at their pharmacy, find in-store items quickly, check price details, and access savings with their digital coupons and rewards program.

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Steps to Canceling Walmart Pickup Orders via Mobile App

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Yes, you can indeed cancel a Walmart pickup order using their mobile app. The app provides functionality to manage and modify orders, including cancellations, for customer convenience.

Step 1: Sign In to Your Walmart App Account

To get started, you’ll want to open the Walmart app on your mobile device. If you’re a returning user, sign in to your Walmart account. If you’re new, you’ll need to create an account first. After that, you’ll use your email and password to sign in.

Step 2: Click on the Account Option

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Next, direct your attention to the lower right corner of the screen. Here, you’ll find the ‘Account‘ option. Go ahead and tap on it. This will take you to your account page, where you can view and manage your orders, account details, Purchase history, and other personalized features within the app.

Step 4: Find and Click on Pickup and Delivery Purchase History

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Next, you’ll want to navigate to your ‘Pickup and Delivery’ purchase history. This can be done by tapping on the appropriate option within the app. Once there, scroll through your order history until you locate the order you wish to modify. When you find it, look for the ‘Edit Order‘ option. Don’t hesitate to tap on it, as this will allow you to make the changes you need to your order.

Next, you’ll see a prompt offering the ability to cancel your order within 24 hours of placement. First, identify and select the order you’re aiming to cancel, then click on “Cancel Order.”

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Steps for How to Cancel a Walmart Pickup Order Via Website

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Absolutely yes, you can cancel a Walmart pickup order through their website. It provides options for managing your orders, including the ability to cancel, for an enhanced user experience.

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Step 1: Visit Walmart.com

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First, You need to visit Walmart.com the for the cancellation of the Walmart Pickup Order.

Step 2: Click on ‘My Account’ at header of the Website

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In the top right corner of the main page, you’ll find the ‘My Account‘ option. Just give that a click to access your detailed account history. It’s a handy way to keep track of all your activities.

Step 3: Find the Order You Want to Cancel

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Firstly, tap on ‘Account,‘ then select ‘Purchase History’ from the menu that pops up. Now, you’re in control of your orders.

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Identify the order you wish to cancel within 24 hours, and once you select it, another pop-up will appear. Here, simply hit ‘Cancel Order.’

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If You Don’t Pick Up Your Walmart Order, What Happens?

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Order Hold Period: Walmart typically holds online orders for a limited period, usually a few days to a week, depending on the store’s policies. During this time, the store will reserve the items for you. Reminder Notifications: Walmart may send you reminders via email, text message, or phone call to notify you that your order is ready for pickup. They might also send reminders as the pickup deadline approaches. Automatic Cancellation: If you fail to pick up your order within the designated hold period, Walmart may automatically cancel your order. This means that the items will be returned to inventory, and your payment method will be refunded. The refund process usually depends on the payment method you used during checkout. Contact form Walmart: In some cases, a Walmart representative may reach out to you to inquire about the status of your order or offer assistance. This could occur if you have a special circumstance or if they want to ensure you are aware of the order cancellation. Re-stocking or Re-listing: Once the order is canceled, the items will typically be put back on the store shelves or made available for online purchase by other customers.

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What Is the Reason for the Delay in Walmart’s Delivery?

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Distance: If the item you ordered is not in stock at your local store, it must be shipped from another location. This can add additional transit time, depending on the distance and the availability of shipping carriers. Warehouse Processing: Once the item arrives at Walmart’s warehouse, it will need to be processed before it can be shipped. This includes tasks such as packaging and labeling. This step is important to ensure the item’s quality and safety during transportation. Out of Stock: If the item you ordered is out of stock at the time of purchase, it may take some time for Walmart to get more in stock. In this case, your order will be delayed until the item is available. Backorder: If your order contains multiple items and some or all of them are on backorder, the fulfillment process will be delayed until all the items are available. Item Location: If Walmart is unable to locate an item at a store near you, it may take longer for the item to be shipped to you. Specialized Procedures: Certain items may require additional processing time before they are ready for pickup. This is especially true for items that need to undergo specialized procedures or inspections.

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How Long Does It Take to Refund the Money?

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The refund process for Walmart orders depends on two factors: the timing of the cancellation and the payment method used. Cancellation timing: If you cancel your order within two hours of placing it, you will receive an immediate refund. If you cancel after two hours but before the item is picked up, it will typically take three to five business days for the refund to be processed. If the item has already been picked up, it will take approximately three to five business days for the refund to be completed. Payment method: If you paid with a credit or debit card or through Apple Pay or Google Pay, it might take five to fifteen days for the refund to reflect on your statement. If you paid in cash at the store, you will receive an immediate refund at the time of cancellation.

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Wrapping Up

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In conclusion, Walmart is a multinational retail corporation offering a wide range of products through its hypermarkets, discount department stores, and grocery outlets. With its reputation for affordable pricing, Walmart provides various discount options such as rollback prices, clearance sales, special promotions, and a rewards program. The company also offers services like photo printing and financial services. With Walmart’s online shopping platform, customers can buy items easily and choose between home delivery or in-store pickup. With Walmart’s online shopping platform, customers can buy items easily and choose between home delivery or in-store pickup. Canceling a Walmart pickup order is a straightforward process, which can be done through their website or mobile app. However, there may be certain circumstances where cancellation is not possible, and in such cases, reaching out to Walmart’s customer care is recommended for assistance.

The Walmart app provides a range of features, including shopping, order management, pickup and delivery services, prescription refills, price details, and digital coupons. Canceling a pickup order via the mobile app involves signing in, accessing the account option, navigating to purchase history, locating the pickup and delivery purchase history, and selecting the order for cancellation. Similarly, cancellation through the website requires visiting Walmart.com, accessing the account section, finding the purchase history, and canceling the desired order within 24 hours. If an order is not picked up within the designated hold period, Walmart may automatically cancel it and initiate a refund. The delay in Walmart’s delivery can be attributed to factors such as distance, warehouse processing, out-of-stock items, backorders, item location, and specialized procedures. The refund process depends on the cancellation timing and payment method used.

Canceling within two hours results in an immediate refund, while cancellations after two hours but before pickup may take three to five business days for processing. Refunds for picked-up orders typically require three to five business days. Credit or debit card payments and digital wallets may take five to fifteen days for the refund to reflect, while cash payments at the store receive an immediate refund. Overall, Walmart strives to provide a satisfactory shopping experience and offers various services to cater to customer needs.